Below is a template you can plug into each BOCC department, using your Ten Sayin’s, the four pillars, and ISO/NAICS anchors so it’s usable in budgets, grants, and for pragmatists.
I’ll group departments in the typical county structure; you can adjust names to match the latest org chart.
1) Public Works (roads, stormwater, solid waste)
Key ISO/NAICS:
ISO 9001 (quality), ISO 14001 (environment), ISO 45001 (safety)
NAICS 924110 Environmental Quality Admin, 237310 Highway/Street Construction, 562000 Waste Management
- Know what you want
I want safe roads, reliable drainage, efficient solid waste, and clean public spaces that protect health and the environment. - Know what you don’t want
I don’t accept unsafe intersections, chronic flooding, illegal dumping, or unmanaged landfill and litter problems. - Know what you have to give
We bring engineering, maintenance crews, and data on crashes, flooding, and waste volumes to target real problems. - Have a plan
We use asset‑management plans and capital improvement plans aligned with ISO‑style risk and priority criteria. - Create 3 stepping stones
Assess conditions, fund and build priority projects, then verify performance (crash reduction, fewer flood complaints, cleaner corridors). - Find 3 people that did what you want to do
We model after counties with proven Complete Streets, stormwater, and recycling programs. - Know your why
We do this to protect life, property, and our natural resources while maximizing value per tax dollar. - Know what you don’t do
We set standards and contracts; we don’t micromanage vendors’ internal methods if they meet safety and quality specs. - Help 3 others succeed
We support citizens, haulers, and developers with clear standards, permitting guidance, and education. - Tell your success story
We publish pavement condition, crash trends, tonnage recycled, and project delivery metrics on a regular schedule.
Pillars:
- #givingback: cleanups, adopt‑a‑road, community recycling support.
- Information integrity: open maps and dashboards of projects and service levels.
- Common sense leadership: fix worst risks first.
- Common unity: involve neighborhoods and businesses in prioritizing projects.
2) Utilities / Water Resources
Key ISO/NAICS:
ISO 9001 (quality), ISO 14001 (environment), ISO 45001 (safety)
NAICS 221310 Water Supply, 221320 Sewage Treatment
- Know what you want
I want safe drinking water, reliable sewer, and resilient infrastructure that meets regulatory standards. - Know what you don’t want
I don’t accept boil‑water surprises, chronic line breaks, or untreated discharges. - Know what you have to give
We have treatment plants, SCADA, field crews, and regulatory relationships to protect public health. - Have a plan
We maintain master plans and replacement schedules, tied directly into rate studies and grant requests. - Create 3 stepping stones
Prioritize critical upgrades, secure funding, and execute with transparent timelines and outage notices. - Find 3 people that did what you want to do
We copy proven regional best practices in leak control, reuse, and resiliency. - Know your why
Clean, reliable water and wastewater service is foundational to health, growth, and economic development. - Know what you don’t do
We don’t overbuild for politics; we size and stage projects based on data and demand. - Help 3 others succeed
We help residents, builders, and businesses connect efficiently, plan capacity, and conserve. - Tell your success story
We report water quality tests, outage performance, and capital project status in plain language.
Pillars: #givingback (assistance and conservation programs), information integrity (test results online), common sense leadership (fix leaks before lawns), common unity (tie projects to neighborhood needs).
3) Emergency Services / Fire Rescue
Key ISO/NAICS:
ISO 45001 (health & safety), ISO 9001 (service quality)
NAICS 922160 Fire Protection, 621910 EMS
- Know what you want
I want fast, reliable response times and well‑trained crews with safe equipment and coverage. - Know what you don’t want
I don’t accept slow response, under‑equipped stations, or preventable on‑duty injuries. - Know what you have to give
We have skilled personnel and data on calls, response times, and risk to focus investments. - Have a plan
We maintain staffing, training, and apparatus replacement plans tied to service level targets. - Create 3 stepping stones
Map risks, align resources, then monitor and adjust based on real‑world performance. - Find 3 people that did what you want to do
We follow national model standards and peer systems with proven outcomes. - Know your why
Every second saved can mean a life saved; that’s the core. - Know what you don’t do
We don’t waste time on politics; we focus on readiness, training, and prevention. - Help 3 others succeed
We educate schools, neighborhoods, and businesses in prevention and preparedness. - Tell your success story
We share response data, save stories, and lessons learned to build trust and support.
Pillars: #givingback (CPR, smoke alarm, community outreach), information integrity (public dashboards on response times), common sense leadership (station placement by risk), common unity (joint drills with other agencies).
4) Law Enforcement (via Sheriff partnership / public safety policy)
Key ISO/NAICS:
ISO 9001 (process), 45001 (safety)
NAICS 922120 Police Protection
Applied mainly as BOCC policy/coordination:
- Know what you want: a safe county with reduced crime and strong community policing.
- Know what you don’t want: unsafe hotspots ignored, poor coordination during disasters.
- Know what you have to give: BOCC supports facilities, communications, and shared planning.
- Have a plan: joint public safety and emergency operations plans with shared metrics.
- Create 3 stepping stones: identify hotspots, resource them, measure outcomes.
- Find 3 people: replicate best practices from Florida counties with good safety records.
- Know your why: safety underpins everything else—schools, businesses, tourism.
- Know what you don’t do: BOCC doesn’t manage deputies, but funds and oversees the system.
- Help 3 others succeed: support Sheriff, municipalities, and community groups with aligned resources.
- Tell your success story: joint safety reports and town halls.
5) Community Services (libraries, parks, transit, senior services)
Key ISO/NAICS:
ISO 9001 (service quality), ISO 14001 (parks environment)
NAICS 923130 Human Services, 713990 Recreation, 485113 Bus Transit
Use the Ten Sayin’s to show:
- Health: recreation, seniors, transit to care.
- Safety: safe facilities, safe transit operations.
- Environment: protected parks, trails.
- Quality: consistent service standards and hours.
Each saying becomes a line about access, programming, and measurable participation, with grants referencing NAICS codes above.
6) Growth Management / Planning & Development
Key ISO/NAICS:
ISO 9001 (process control), ISO 14001 (land/environment)
NAICS 925120 Urban Planning, 237210 Land Subdivision
- Know what you want: responsible growth, protected character, and infrastructure that keeps up.
- Know what you don’t want: sprawl, traffic gridlock, and degraded water.
- Know what you have to give: comp plan, zoning, data, and modeling.
- Have a plan: growth scenarios tied to roads, utilities, schools.
- Create 3 stepping stones: vision, code updates, implementation tracking.
- Find 3 people: use best‑practice codes and form‑based zoning where appropriate.
- Know your why: protect value, quality of life, and ecosystems.
- Know what you don’t do: don’t pick winners and losers; set fair rules.
- Help 3 others succeed: make it easier for good projects that match the plan.
- Tell your success story: show before/after maps, congestion and environmental trends.
7) Solid Waste & Recycling (if separate from Public Works)
Key ISO/NAICS:
ISO 14001, 9001
NAICS 562111 Solid Waste Collection, 562920 Materials Recovery
Apply the Ten Sayin’s around waste diversion targets, landfill life, neighborhood cleanliness, and recycling participation.
8) Housing & Community Development / Economic Development
Key ISO/NAICS:
ISO 9001, ISO 26000 (social responsibility guidance)
NAICS 925110 Housing & Community Development, 926110 Economic Programs
Use each saying to describe:
- Clear goals for housing affordability, neighborhood revitalization, and job creation.
- Boundaries (no favoritism, no giveaways without measurable return).
- Capacity (staff, partnerships, incentives).
- Plans (HUD/DOJ/EDA‑style plans with timelines).
- Stepping stones (pilot, scale, replicate).
- Benchmarks (peer counties).
- Why (quality of life and tax base).
- Scope (what county does vs private sector).
- Helping others succeed (small business, nonprofits, neighborhoods).
- Story (annual community impact report).
9) Administration / Budget / HR / IT (internal services)
Key ISO/NAICS:
ISO 9001 (organization‑wide), ISO/IEC 27001 (information security for IT)
NAICS 921110 General Government, 541512 Computer Systems Design
Apply the Ten Sayin’s to:
- Health & safety: safe workplaces, ergonomic and field safety.
- Environment: responsible facilities, energy use.
- Quality: accurate budgets, reliable systems, responsive HR.
Each saying becomes an internal governance commitment: clear financial goals, what we will not do (no hidden funds), what we bring (talent and systems), plans, phases, benchmarks, purpose, scope limits, empowering departments, and transparent reporting.
10) Animal Services, Code Compliance, Other Smaller Divisions
For each, you can:
- Attach ISO 9001 language for service quality and complaint handling.
- Use the most relevant NAICS for their function (e.g., 115210 for animal services shelters; 922190 for other public order).
- Run the Ten Sayin’s as a micro‑charter written in operational terms: what they want to achieve, what they refuse to accept, what resources they bring, their plan, steps, models, purpose, scope, partner support, and reporting.
If you tell me the exact current org‑chart list (from that 2025 BOCC chart) I can rewrite this as a clean table: department by row, Ten Sayin’s in one column, and ISO/NAICS anchors in another, ready to paste into your retreat or campaign material.
PaulMGrogan – A River of Opportunity
